Shipping Transit Times
USPS Priority - 3 business days following shipment
Where We Ship
48 Contiguous United States
Delivery & Handling Charges
We sell many different products, if shipping charges will be especially high (usually due to excess weight) or if there will be a significant delay; we will contact you before charging your credit card. Please include a credit card number and phone number when you place your order.
Returns
You can shop with confidence knowing FabulousFakeFlowersandGifts.com has a no questions asked 30 day return policy. If you are unhappy with your purchase for any reason you may return your purchase for a full refund.
Directions for general returns
Call our customer service department at (908) 832-9635 to initiate your return. We will provide you with a return shipping address and an RMA number (Return Merchandise Authorization Number).
Please note:
To be accepted for return, items must be in their original purchase condition, including the original product packaging and all accessories must be included. Items purchased as part of a set or multi-item pack may not be returned individually.
Please package your item back into its original packaging. Include a note with your name, address, phone number and RMA number. Your account will be credited with a full refund when we receive the returned merchandise. Customer is responsible for all return shipping fees.
FAQ's
When will I get my order?
We Ship Fast! Our goal is to ship every order before the end of the next business day. In most cases, we achieve this goal. However, we periodically experience dramatic and unpredictable surges in demand for our products. When this occurs, we do everything in our power to respond, but order delays are sometimes unavoidable.
When will my credit card be credited?
Once your return has been received and accepted FabulousFakeFlowersandGifts.com will issue a credit to your card. Please allow one to two billing cycles for your credit to appear on your statement.
Will I be charged for return shipping?
Return shipping is at your expense, using the carrier of your choice.
Damaged or Defective Merchandise
If you believe a product was shipped in error from FabulousFakeFlowersandGifts.com, turns out to be defective, or was damaged in transit, please contact our customer service department at (908) 832-9635 so we can resolve the problem. Please keep in mind that all returns must be made within 30 days of receipt. |
